Privacy Policy

Last updated: 19 October 2026
Website: eknmarketing.co.uk
Business: EKN Marketing LTD

Company registration: EKN MARKETING LTD is registered in England and Wales. Company number: 14611904.
Registered office: C/O Forest Finance Vision Centre, 5 Eastern Way, Bury St Edmunds, Suffolk, United Kingdom, IP32 7AB.

1. Who is responsible for your information?

EKN Marketing LTD (EKN Marketing, we, us) is responsible for the personal information used to run this website, handle enquiries and market our services. Contact Edwin Njenga at edwin@eknmarketing.co.uk with privacy questions or requests.

This notice covers website visitors, people making enquiries, business prospects and client contacts. Where we handle personal information on a client’s instructions, the client’s privacy notice and our agreed data-processing terms also apply.

2. Information we collect and its sources

  • From you: your name, work contact details, company, website, enquiry, requested services and any information you choose to submit through a form, email, booking or conversation.
  • From website activity: device and browser information, IP address, pages and interactions, referral and campaign information, and consent choices. Where enabled by your choices, this includes visitor/session identifiers and analytics or session-replay information. Enquiry records may include the page and campaign that led to your request.
  • From public business sources: professional name, job title, employer, published business email, source URL and relevant business context from company websites, team pages and announcements. We may review a company’s public website and services to assess whether our offer is relevant. Public availability does not itself mean you consent to marketing.
  • From our correspondence: replies, requests, project records and marketing preferences, including objections.

Please do not put sensitive personal information or other people’s confidential information into an enquiry unless necessary and agreed with us.

3. Why we use information and our lawful bases

  • Answering requests and delivering services: steps towards or performance of a contract with you, or our legitimate interests in handling business enquiries and managing client relationships when you act for an organisation.
  • Relevant business-to-business outreach: our legitimate interests in identifying appropriate business customers and offering relevant marketing services, where those interests are not overridden by your rights. Where consent is required for a communication, we must obtain it; a privacy notice is not a substitute.
  • Optional subscriptions and consent-based tracking: your consent. Agreeing to contact about an enquiry is not blanket consent to unrelated marketing.
  • Security, administration and records: our legitimate interests in protecting and operating the business, and legal obligations where they apply.

4. Business outreach and your choice

We may use published professional details to select a relevant contact and personalise a business approach. We consider professional remit, the company’s public activities and the relevance of our services, not private personal circumstances. Our outreach identifies the business source of the contact information and links to this notice.

You can object to direct marketing at any time. Reply “no thanks” to an email or contact edwin@eknmarketing.co.uk. We will stop marketing to you and retain the minimum suppression information needed to respect your request. This does not prevent necessary correspondence about an existing service or legal matter.

5. Cookies, analytics and advertising

Visiting this website or reading this notice does not give consent to optional cookies. Use the cookie controls to accept, reject or choose categories, and reopen “Manage cookies” to change your choice.

The website uses Google Analytics and Microsoft Clarity for measurement and understanding website interactions. Advertising integrations may include Google, Meta and LinkedIn. Availability depends on the page, configuration and consent choice. Clarity can provide session recordings and heatmaps. Google Consent Mode may send limited cookieless measurement signals when storage consent is denied; rejecting cookies does not mean that no network requests occur.

Read our Cookie Policy for controls and storage information. Cookie consent is separate from permission to send marketing emails.

6. Service providers and sharing

We do not sell personal information. We use providers for website hosting, business email, form and enquiry handling, analytics and communications. The current workflow includes Hostinger hosting, Google Workspace and Brevo for form-confirmation emails. Information is shared according to the service involved, not automatically with every provider.

Providers acting as processors handle information under contractual instructions. Some platforms also act as independent controllers for their own purposes under their privacy notices. Information may also be disclosed to professional advisers or authorities where needed to meet legal obligations or protect legal rights.

Some providers operate internationally, including in the United States. Transfers outside the UK require an applicable UK adequacy arrangement or appropriate safeguards, such as approved contractual terms, where required. Contact us for information about the locations and safeguards relevant to your data.

7. How long we keep information

Retention depends on the purpose rather than one period for every record:

  • Enquiries and proposals: while needed to answer the request, manage genuine follow-up and address a related complaint or dispute.
  • Prospect research and outreach: while the professional details remain current and relevant to a justified business approach. Relevance, accuracy, replies and objections determine whether the record should be retained or removed.
  • Client, contract and financial records: for delivery and the applicable legal, accounting and claims periods.
  • Suppression records: minimal identifying details and the objection while needed to prevent further unwanted marketing.
  • Cookie and browser storage: the periods described in the Cookie Policy, subject to earlier browser deletion.

Information no longer needed should be deleted or anonymised, subject to legal preservation requirements. You can ask us about the retention criteria applying to your record.

8. Your rights and complaints

Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your information, and object to processing based on legitimate interests. The right to object to direct marketing is absolute. You may withdraw consent without affecting processing that was lawful before withdrawal.

Email edwin@eknmarketing.co.uk. We may need proportionate information to verify your identity. Requests are normally answered within one month, subject to lawful extensions or exceptions. You can complain to the Information Commissioner’s Office.

9. Security and other websites

We use technical and organisational measures to protect information, but no online service can guarantee complete security. External websites and booking or platform services have their own privacy information; review it before submitting information to them.

10. Changes

We will update this notice when our processing changes and show the revision date above. Material changes may require an additional notice. Updating this page does not create consent or remove your existing rights.